ORDERING FROM CUSTOM XPRESS

How to Order

Ordering personalised workwear, printed products and signage from Custom Xpress is straightforward. Simply choose your product, select the options you need and upload your artwork where required.

Some products can be ordered completely online, while larger or bespoke signage projects may require a quotation or discussion with our team before production begins.

STEP 1

Choose Your Product

Browse our range of workwear, printed products, promotional items and signage and select the product that best suits your requirements.

For clothing and workwear, choose the colours, sizes and quantities required for your team. For printed products and signage, select the available size, material, finishing and quantity options shown on the product page.

STEP 2

Customise Your Order

Once you’ve chosen your product, select the options shown on the product page. These will vary depending on what you’re ordering and may include size, colour, quantity, material, finishing options and custom print requirements.

The available options are displayed on each product page, making it easy to configure the product to suit your requirements before adding it to your basket.

STEP 3

Upload Your Artwork

Where artwork is required, you can upload your logo or design during the ordering process using the upload option shown on the product page.

If you don’t have your artwork ready when placing the order, you can still continue where the product allows it. We can contact you afterwards to arrange the artwork before production begins.

If you’re unsure whether your file is suitable, send us what you have and we’ll let you know if anything else is required. You can also view our Artwork Guidelines for more information.

STEP 4

Artwork Proof & Approval

For customised products, we may provide an artwork proof before production begins. This gives you the opportunity to check the layout, wording, logo placement and other important details before your order is produced.

If amendments are required, let us know and we can update the artwork before sending a revised proof where necessary.

Production will begin once the artwork has been approved where approval is required. Delays in approving artwork may therefore affect the completion date of your order.

STEP 5

Place Your Order & Payment

Once you have selected your product options and added any required customisation, add the item to your basket and proceed through checkout.

Once payment has been completed, you will receive an order confirmation with the details of your purchase.

For bespoke signage, installation work or products that require a separate quotation, we will confirm the price, specification and next steps with you before production begins.

STEP 6

Production, Collection & Delivery

Once your order and any required artwork have been approved, we’ll begin production. Turnaround times vary depending on the product, quantity and level of customisation required.

Please do not travel to collect your order until we have contacted you to confirm that it is ready for collection.

For more information about turnaround times, delivery charges, oversized products and collection, please see our Delivery & Collection Information page.